Sophie's Photography | Download Support

How do I download a transfer?

Quite easy, actually! Click the button that says download in your email, select the files you want or click download all, and we’ll do the rest.



Here’s an image of what you’ll see what once you’ve accepted our terms:

This is where you'll find an overview of the files that you’ve been sent and a possible message from the sender. It's up to you whether you want to download specific files or the entire transfer in one awesome zip file.

Once you've made a selection, your download will start in your browser and once it’s done, it’s all yours to enjoy.

We download all files through the browser, so you will not see the download progress in WeTransfer itself, and you may not be asked where to store the file. The download progress should be visible at the bottom of your browser window (in Chrome and Internet Explorer), in the Downloads window (Firefox or older Safari versions), or in a little button in the top right corner of the window (newer Safari versions).

In most cases, your file will be stored in your computer's Downloads folder. This can be changed instructions for ChromeFirefox, and Safari), and Chrome and Firefox also give you the option of asking every time where to save the file.

Don't hesitate to let us know if you encounter any problems, happy transferring!